Privacy Policy

Your Privacy isOur Priority

At LoveLabApp, we believe privacy isn't just a feature—it's a fundamental right. Built by couples who understand the importance of trust, our privacy practices are shaped by our community's feedback and our commitment to radical transparency.

Our Privacy Principles

These aren't just words on a page—they're the foundation of how we build every feature, guided by feedback from our community of couples.

Privacy by Design

Every feature is built with privacy as the foundation, not an afterthought.

Community Transparency

Our privacy practices evolve based on direct feedback from couples like you.

Radical Transparency

We explain exactly what data we collect, why we need it, and how it's used.

Your Data, Your Control

You own your data and can access, modify, or delete it at any time.

Built with Community Feedback

Our privacy policy isn't written by lawyers in isolation—it's shaped by real couples sharing real concerns.

Recent Community Changes

  • • Added one-click data export after user feedback
  • • Simplified privacy settings based on usability testing
  • • Enhanced encryption following security suggestions
  • • Created Privacy Advisory Board with active users

Community Input

We regularly survey our community about privacy concerns and feature requests. Your voice directly shapes our policies.

What Data We Collect & Why

We believe in minimal data collection—we only gather what's necessary to make LoveLabApp work for you.

Account Information

What we collect:

  • • Email address
  • • Display name
  • • Profile photo (optional)
  • • Relationship anniversary (optional)

Why we need it:

  • • Account creation and login
  • • Personalized experience
  • • Partner connection
  • • Milestone celebrations

Community feedback: Users requested optional profile photos and anniversary tracking for milestone celebrations.

Relationship Data

What we collect:

  • • Quiz responses and assessments
  • • Daily prompt answers
  • • Activity completion
  • • Progress tracking data

Why we need it:

  • • Personalized recommendations
  • • Progress visualization
  • • Content customization
  • • Relationship insights

Privacy note: This data is encrypted and only accessible to you and your partner. We never share individual responses.

Usage Analytics

What we collect:

  • • App usage patterns (anonymized)
  • • Feature engagement metrics
  • • Performance data
  • • Crash reports

Why we need it:

  • • App improvement
  • • Bug fixes
  • • Feature optimization
  • • Performance monitoring

Community input: Users helped us identify which metrics are helpful vs. invasive. All analytics are aggregated and anonymized.

How We Protect Your Data

Your relationship data deserves the highest level of protection. Here's how we keep it safe.

Technical Security

  • • End-to-end encryption (AES-256)
  • • Secure data centers (SOC 2 compliant)
  • • Regular security audits
  • • Two-factor authentication
  • • Encrypted data backups

Human Security

  • • Limited employee access
  • • Background checks for all staff
  • • Regular security training
  • • Incident response procedures
  • • Community security reporting

Your Data Rights

You have complete control over your data. Here's what you can do, and how to do it.

Access

View all data we have about you

Export

Download your data in a portable format

Modify

Update or correct your information

Delete

Permanently remove your data

Important Note

When you delete your data, it's permanently removed from our systems within 30 days. This action cannot be undone. Your partner will be notified if you choose to delete shared relationship data.

We Never Sell Your Data

Your relationship data is not a product. Here's our commitment to keeping it private.

Never Sold

We will never sell your personal or relationship data to third parties.

No Ad Targeting

Your data is never used to create advertising profiles or target ads.

Your Control

You decide what to share, when to share it, and with whom.

Questions or Concerns?

Our privacy team is here to help. We respond to all privacy inquiries within 24 hours.

Contact Our Privacy Team

Have questions about your data or our privacy practices? We're here to help.

Contact Privacy Team

Join Our Privacy Advisory

Help shape our privacy practices by joining our community advisory board.

Policy Updates

We'll notify you of any significant changes to this privacy policy via email and in-app notifications. Minor updates will be posted here with a revision date. Last updated: January 2024